99abc Terms & Conditions

The meanings of key terms used in this document are set out below:

• "Platform" refers to the 99abc website, its mobile version, and all associated services.
• "User" refers to any person who has created a registered account on the Platform or is using its services.
• "Account" refers to an individual profile registered on the Platform.
• "Bonus" refers to any promotional credit or offer provided by 99abc.
• "Wager" refers to the amount spent to participate in a game or betting activity.
• "Wagering Requirement" refers to the condition of placing a specified amount in wagers before a bonus can be withdrawn.
• "Taka" or "৳" refers to the Bangladeshi Taka (BDT).

The following conditions must be met to open an account and use services at 99abc:

• The user must be 21 years of age or older.
• The user must operate only one account under their own identity.
• It is the user's own responsibility to comply with applicable local laws.
• Operating an account in the name of or on behalf of another person is prohibited.
• Using the platform via bots, automated scripts, or any artificial means is strictly prohibited.

At the time of account registration, users must provide accurate, complete, and up-to-date information. Providing false or misleading information may result in the account being closed at any time.

3.1 Account Security

• Keep your login credentials (username and password) completely confidential.
• If you suspect that someone has accessed your account without authorisation, notify our support team immediately.
• You are fully responsible for any loss arising from a third party using your account.

3.2 Identity Verification (KYC)

99abc may request a copy of a national ID card, passport, or other government-issued identification when necessary. Failure to complete the KYC process may result in deposits, withdrawals, or certain services being restricted.

All payments at 99abc are handled entirely through popular digital methods in Bangladesh. The main conditions are outlined in the table below:

4.1 Deposit Conditions

• Only payment methods registered in your own name may be used.
• Depositing through a third party is prohibited.
• If a deposit fails for any reason, please contact the support team.

4.2 Withdrawal Conditions

• Withdrawal requests are generally processed within 5 to 30 minutes.
• Withdrawals may be restricted until the wagering requirement on bonus funds has been met.
• In the case of suspicious transactions, 99abc reserves the right to temporarily hold a withdrawal for additional verification.
• Withdrawals must be made via the same method used for the original deposit unless otherwise approved.

After registering at 99abc, new members can receive a welcome bonus of up to 200% on their first deposit, up to a maximum of ৳5,000.

5.1 Wagering Requirement

A 25x wagering requirement applies to the bonus amount. Wagering is calculated on the bonus amount only, not the combined total of the deposit and bonus.

5.2 General Bonus Conditions

• Each user is eligible for one welcome bonus only.
• Attempting to claim bonuses from multiple accounts will result in both accounts being closed.
• Bonus balance cannot be transferred directly to another account.
• 99abc reserves the right to modify, suspend, or cancel any bonus offer.
• If a user wins an unusually large amount through a bonus due to systematic reasons, 99abc reserves the right to review the case.

The 99abc VIP Program has 5 tiers. Each tier comes with special benefits including weekly cashback:

Advancement to a higher tier is determined by activity and participation. Cashback is credited automatically every week. 99abc reserves the right to modify the conditions of VIP benefits.

7.1 General Gaming Rules

• Each game has its own rules, which are described in detail in the game lobby.
• If a game or wager is voided due to a technical error, the stake for that wager will be returned.
• If the game service provider's server experiences issues, ongoing wagers may be suspended.
• If evidence of cheating or unfair advantage is found, winnings will be voided and the account will be closed.

7.2 Sports Betting

• Betting odds may change at any time; the odds in effect at the time a bet is confirmed will apply.
• If an event is cancelled, the stake will be returned unless an alternative settlement rule applies.
• If opposing bets on the same event ("arbitrage betting") are detected, the relevant bets may be voided.

Any of the following activities are strictly prohibited and may result in the immediate closure of the account and forfeiture of the balance:

• Using the platform for money laundering or any illegal financial activity.
• Operating multiple accounts under the same person.
• Exploiting system or software vulnerabilities to gain an advantage.
• Using another user's information or identity.
• Impersonating a staff member or representative of the platform.
• Operating games or betting via bots or automated methods.
• Assisting minors in accessing the platform.

99abc places the highest importance on the privacy of users' personal information. The platform uses SSL encryption technology to keep all data secure.

• Your personal information is not sold to any third party.
• Necessary information may be collected for service improvement and to fulfil legal obligations.
• For more details, please read our Privacy Policy.

99abc believes that recreational gaming should be enjoyed responsibly. We encourage users to develop healthy gaming habits.

• Only those aged 21 or above may participate on the platform.
• Contact the support team if you need to set up self-exclusion or deposit limits.
• If you are affected by a gambling addiction, it is recommended that you seek professional help.
• Visit our Responsible Gaming page for detailed guidelines.

11.1 Closure by the User

You may request to permanently or temporarily close your account at any time through the support team. Before making the request, please ensure that all withdrawable balances have been withdrawn.

11.2 Suspension or Closure by 99abc

• If evidence of a terms violation is found, the account may be suspended or closed without prior notice.
• If fraudulent activity is suspected, the account may be temporarily held during the investigation.
• If fraud is confirmed during the investigation, all balances may be forfeited.
• If found innocent, the balance will be returned and the account will be restored.

99abc accepts no liability for the following:

• Losses caused by interruptions to gameplay due to the user's internet disconnection.
• Losses caused by technical errors in third-party games or software.
• Losses caused by information leaks resulting from the user's own negligence.
• Service disruptions due to unforeseen natural disasters or other force majeure circumstances.

99abc reserves the right to modify these terms at any time. We will post a notice on the platform before any changes take effect. Continued use of the platform after changes have been made will be considered acceptance of the new terms.

Therefore, it is recommended that you visit this page regularly. Our support team is always ready to assist with any questions or clarifications.

If you have any questions or complaints regarding these terms, please contact our support team:

• Support is available in both Bengali and English via 24/7 live chat.
• Email: [email protected]
• All inquiries are generally responded to promptly.